(4.5 / 5)13+ Ratings

Conversica Reviews

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Overall Rating

4.5
13 Reviews
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About Conversica

Conversica.com is the website for Conversica, a company that provides AI-Powered Conversations to unlock revenue. The company offers Sales AI Assistants for businesses that engage leads through personalized emails and SMS texts. These virtual assistants also update your CRM.

The company's technology is powered by advanced enterprise-class, self-learning AI models derived from billions of human interactions over more than a decade. These AI models enable Powerfully Human® conversations that nurture, influence, and persuade on behalf of businesses, accelerating interest in conversion.

Conversica's technology gives the dialogue a natural feel, mimicking the natural flow of human conversation rather than forcing contacts through rigid scripts. This technology allows businesses to find hidden revenue with human-like conversations that are delivered at the right time, right place, and right language every time.

The company offers Revenue Digital Assistants that work alongside your team as a trusted digital team member, not just a tool. These assistants can take on critical and time-consuming tasks autonomously, freeing up your team to focus on other important tasks.

For Marketing Teams, these assistants can create hand-raisers out of your MQLs and lead stock by encouraging hidden interest with prompt, hyper-personalized conversations. They can deliver conversation-qualified leads to sales to improve MQL quality and the relationship between sales and marketing.

For Sales Teams, these assistants can engage, validate, and qualify 100% of prospects with personalized outreach to ensure no opportunity ever gets overlooked or underworked. They can turn outbound into inbound, warming target accounts, reactivating opportunities, and delivering hot leads directly to your sales team.

For Customer Success Teams, these assistants continually monitor performance, collect feedback, and leverage insights to improve customer health and retention. They can help improve customer experience and drive customer loyalty.

The company is located at 511 Delaware St, Kansas City, Mo, 64105, and their phone number is (888) 778-1004. For more information, you can visit their website.

Conversica Pros & Cons

Pros of using Conversica include:

  • Enhanced customer engagement: The AI-powered conversations help businesses engage with customers more effectively.
  • Multilingual and omni-channel support: Conversica supports multiple languages and can engage customers across various channels.
  • Automates repetitive tasks efficiently: The AI assistant can handle repetitive tasks, freeing up human resources for more complex tasks.
  • Boosts productivity and revenue: By automating customer engagement, businesses can increase their productivity and potentially their revenue.

However, there are also some Cons to consider:

  • Limitations in complex interactions: While Conversica is effective for routine interactions, it may have limitations when dealing with more complex customer interactions.
  • Potential for misunderstanding: As with any AI technology, there's a chance for misunderstandings in communication.

These pros and cons can help businesses decide if Conversica is the right tool for their needs. It's always recommended to consider the specific needs and context of your business when evaluating any tool or service.

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Conversica Customer Reviews (13)

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Howard Oleary
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Jun 18, 2024
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Kemberley Valladares
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Jun 18, 2024
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Bailey Hawkins
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Thiery Croquetaigne
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Conversica Customer’s Q&A

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Conversica Features and Benefits

Conversica offers a range of features and benefits:

  • Generative AI Optimized for the Enterprise: Conversica's Revenue Digital Assistants are powered by a multi-model Conversational AI platform that uses a number of Large Language Models, including GPT, to engage all your contacts in Powerfully Human conversations designed to drive pipeline and convert customers like never before.

  • Powerfully Human Technology: This technology gives the dialogue a natural feel, mimicking the natural flow of human conversation rather than forcing contacts through rigid scripts. This allows businesses to find hidden revenue with human-like conversations that are delivered at the right time, right place, and right language every time.

  • Revenue Digital Assistants: These assistants work alongside your team as a trusted digital team member, not just a tool. They can take on critical and time-consuming tasks autonomously, freeing up your team to focus on other important tasks.

  • Marketing Teams: These assistants can create hand-raisers out of your MQLs and lead stock by encouraging hidden interest with prompt, hyper-personalized conversations. They can deliver conversation-qualified leads to sales to improve MQL quality and the relationship between sales and marketing.

  • Sales Teams: These assistants can engage, validate, and qualify 100% of prospects with personalized outreach to ensure no opportunity ever gets overlooked or underworked. They can turn outbound into inbound, warming target accounts, reactivating opportunities, and delivering hot leads directly to your sales team.

  • Customer Success Teams: These assistants continually monitor performance, collect feedback, and leverage insights to improve customer health and retention. They can help improve customer experience and drive customer loyalty.

These features and benefits make Conversica a powerful tool for businesses looking to enhance their customer engagement and drive revenue growth. It's easy to see why Conversica's platform outperforms other Conversation Automation solutions every time.

Conversica Pricing

Conversica offers a subscription-based pricing model. The cost of the subscription starts at $2999 per month. This pricing is based on the functionality needs of the company. The service is a monthly subscription with an annual commitment. The subscription includes an unlimited number of seats for marketers, sales reps, and managers. Different editions include different levels of functionality to match your needs. For the most accurate and up-to-date pricing information, it's recommended to contact Conversica directly.

Payment Method

The payment method for Conversica is not explicitly stated on their website. It's recommended to contact their Customer Support for specific inquiries about their payment methods. They can be reached via email at support@conversica.com or by phone at +1 (888) 633-7738. If invoice payment method is selected in the Order, Fees are due thirty (30) days from Customer’s receipt of invoice. If Customer exceeds a contractual usage limit, Customer will execute an Order for additional quantities of the applicable Services promptly upon Conversica’s request, or pay applicable excess usage Fees. The "Effective Date" of this Agreement is the earlier of (a) the date of Customer’s initial access to the Services (as defined below) through any online provisioning, registration, or order process or (b) the effective date of the first Order referencing this Agreement. This Agreement will govern Customer’s initial purchase on the Effective Date as well as any future purchases made by Customer that reference this Agreement. If you have signed a separate written agreement with Conversica that is explicitly incorporated into an Order as the governing agreement, this Agreement will not apply to you.

Conversica FAQs

FAQ

Conversica Alternatives

Here are the top 10 alternatives to Conversica:

  1. Exceed.ai: An AI assistant to sales and marketing teams that enables lead capturing, qualification, and nurturing via two-way email and website conversations.
  2. Drift: Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey.
  3. Intercom: An AI-first customer service platform that enhances the customer experience and improves operational efficiency.
  4. Clari: A revenue operations platform that uses AI to provide real-time visibility into the entire revenue process.
  5. HubSpot Marketing Hub: A comprehensive inbound marketing software that helps businesses attract visitors, convert leads, and close customers.
  6. Relish AI: A platform that uses AI to help businesses improve their customer service.
  7. Humankind: A platform that uses AI to help businesses improve their customer service.
  8. NovoChat: A platform that uses AI to help businesses improve their customer service.
  9. Verloop: A platform that uses AI to help businesses improve their customer service.
  10. Zoovu: A platform that uses AI to help businesses improve their customer service.

These alternatives offer similar functionalities to Conversica and are widely used for their secure, time-saving software solutions with AI text generation and AI text summarization.

FAQ

How To Open A Conversica Account?

To open an account on Conversica, follow these steps:

  1. After the Conversica Admin creates an account, an email will be received to confirm the contact information and successfully log in to Conversica.
  2. Click on the Confirm Your Contact Information button in the email, which will take to the Conversica website to complete the registration.
  3. From the Confirm User Information page, verify that the contact information is correct.
  4. Create the Dashboard Login information by entering a Username and Password.
  5. Username requirements: Should not be the email address. Only supports alphanumerics (A-Z) and the symbols _+@.-.
  6. Password requirements: Must be at least 10 characters long. Contain no more than 2 identical characters in a row. Must include at least 3 of the following 4 types of characters: Uppercase letter, Lowercase letter, Number, Special character (i.e. _+@. -).
  7. After updating this information, click Submit.

Once the Dashboard username and password have been submitted, the powerful Revenue Digital Assistant (RDA) and the Conversica Dashboard are ready to be leveraged.

FAQ

Conversica Return Policy?

The return policy for Conversica is not explicitly stated on their website. It's recommended to contact their Customer Support for specific inquiries about their return policy. They can be reached via email at support@conversica.com or by phone at +1 (888) 633-7738. If you're a returning user and have forgotten your password, you can reset it. If you attempt to log in to the dashboard with the wrong username or password more than 50 times, your user account will be temporarily locked for 15 minutes. After the 15 minutes have passed, you may attempt to reset your password but can only try once every 15 minutes. If you had a profile that was deleted, and you have now been added back, you may need to contact your Conversica Admin and have them update your User Profile to grant you access.

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